Social Media Marketing & Management Services
Your social media, done for you. We plan it, write it, design it, film it, post it and answer the comments on every major platform. You just approve it.
Free social media audit
You approve every post
Live dashboard
You own the accounts
600+ five-star Google reviews across our 26 offices · Since 2013
What's working on your pages now, and what's missing
Which platforms, how often, which formats, what to fix first
A plan built for you, with nothing hidden
Our team’s expertise has been featured in
Choosing the Right Social Media Support
Three different jobs get called “social media.” Find yours, then we’ll talk scope.
Ongoing Brand-Channel Management
@your-brand-pagesBest when: Your company pages are quiet, inconsistent, or eating up someone's week.
Paid Social Advertising
@paid-socialBest when: You need reach, leads or sales on a schedule, and you have an ad budget.
Executive or Personal-Brand Support
@your-founderBest when: Buyers trust your founder or leaders more than your logo.
Social Media Management Services and Deliverables
Full-service social media management: strategy, content creation, posting, community management and a live dashboard. Each card shows what’s included and what stays with you.
Channel Audit and Social Strategy
Before we post anything, we decide what your social channels are for.
- Audit of your current pages, content and results
- Audience and competitor review
- Channel priorities and content themes (pillars)
- A baseline and the measures we'll report against
Content Planning and Creation
A full calendar of posts, written and designed in your brand, a month at a time.
- Monthly content calendar
- Captions, hooks and hashtags written for each platform
- Branded graphics, carousels and templates
- Short-form video: we edit your clips or film it
Scheduling and Publishing
Approved posts go out at the right time, sized and formatted for each platform.
- Scheduling at the best times for your audience
- Each post adapted to each platform's format
- Profile, bio, links and highlights kept current
- Posting confirmed and logged
Community Management
Someone watching your comments and inbox, so people don't wait days for an answer. Every post and reply is reviewed by our team.
- Comment and message monitoring, Monday to Friday
- Routine replies from an answer guide you approve
- Spam and abuse hidden or removed
- Complaints, refunds and anything sensitive sent straight to you
Reporting and Iteration
Every month: what we posted, what worked, and what changes next.
- Live dashboard in Ascendly Social Planner
- Monthly review call to agree the next calendar
- Top posts, weak posts and why
- Next month's tests and changes
No set packages. Every quote lists the same lines, so you can see what’s included, what’s scoped to your needs and what stays with you before you sign anything.
Social Media Platforms and Content Formats
We manage all eight: Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, X and Google Business Profile. Your plan uses the ones your buyers actually use.
Channel Selection by Audience and Objective
We pick channels by where your buyers spend time and what you need from them: trust, reach, recruiting or inquiries. Most businesses do better on two or three channels done well than six done badly.
- Best for
- Local customers, community, reviews and events
- Formats
- Posts, photo sets, Reels, Stories, events
- We publish
- Feed posts and Reels from your calendar, page details kept current
- Not included
- Groups you moderate, Marketplace, boosted posts
- Best for
- Visual brands, local discovery, younger buyers
- Formats
- Carousels, Reels, single images, Stories
- We publish
- Feed posts, Reels and Stories, bio and highlights kept current
- Not included
- Influencer outreach, paid partnerships
- Best for
- B2B buyers, hiring, partners and investors
- Formats
- Company posts, document carousels, short video
- We publish
- Company page posts and page upkeep
- Not included
- Executives' personal profiles, prospecting messages
TikTok
Available- Best for
- Discovery, younger audiences, product demos
- Formats
- Short vertical video
- We publish
- Edited short videos from your clips, captions and sounds
- Not included
- Creator sourcing, TikTok Shop, Spark Ads
YouTube
Available- Best for
- Search-led discovery, how-to and proof
- Formats
- Shorts, community posts, uploads you supply
- We publish
- Shorts edited from your clips, titles, descriptions and playlists
- Not included
- Long-form production, channel monetization
- Best for
- Home, food, retail, events and planning
- Formats
- Pins, idea pins, boards
- We publish
- Pins linked to your site, boards kept organised
- Not included
- Product feed setup, shopping ads
X
Available- Best for
- News, media, B2B and real-time updates
- Formats
- Short posts, threads, images
- We publish
- Posts adapted from your calendar
- Not included
- Paid promotion, X Premium features
Google Business Profile
Available- Best for
- Local search and Maps, people ready to call
- Formats
- Updates, offers, events, photos
- We publish
- Weekly posts and photos, details kept current
- Not included
- Review responses (see reputation management)
Swipe to see all →
Platform-Specific Content and Publishing Scope
One idea becomes several posts: a carousel on Instagram, a document post on LinkedIn, a Reel on Facebook. Each version is written and sized for that platform, not cross-posted.
Hiring a contractor? Ask these five questions first. Number three is the one most people skip. ↓
5 questions to ask before you hireSave this before you hire anyone 📌 5 questions that save you money.
5 questions to ask before you hireNeighbors, before you book your next project, here are 5 questions worth asking (we answer all of them free).
5 questions to ask before you hireIllustration: one idea written three ways. Executive profiles are part of thought leadership.
Social Content Examples and Relevant Client Results
Real feeds and posts we’ve created (500+ feeds redesigned and branded for businesses so far), then what a typical week of social media content creation looks like with us.
Feeds and Posts We’ve Created
Feed designs and posts we created for clients. They’re shown as creative examples, not performance results.
Content and Creative Samples
- Adapted
- Same idea becomes an Instagram carousel on Wednesday
- Adapted
- Cut to 9:16 with captions; Facebook Reel version too
- Adapted
- Permission checked before posting
- Adapted
- Story only; answers feed next month's ideas
- Adapted
- Shared by staff from their own profiles if they choose
Swipe to see all →
Illustrative sample week for a local service business. Not client work.
Receipts, Not Vanity Metrics
No vanity metrics dressed up as wins. Every result we report is labelled for what it is: organic or paid, reach or revenue.
- Reach and engagement from the right audience
- Clicks and visits to your site, tagged in GA4
- Inquiries and calls you can trace to a post
- What we learned, and what changes next month
- Bought followers or engagement pods
- Boosted-post results counted as organic
- Likes reported as leads
- Ad results relabelled as organic social wins
Want a free audit of your pages? Book a call and we’ll show you what we’d fix first.
The Social Media Management Process
Your month on one board: what we do, what we need from you, and what you get at each stage.
Discovery, Access, and Baseline
Strategy and Content-Calendar Planning
Content Review and Client Approval
Publishing and Community Workflow
Reporting, Review, and Next-Cycle Adjustments
Swipe to see all →
Step one is a free call. Bring links to your pages and your goals.
Responsibilities, Approvals, and Account Ownership
Your pages, your followers, your call. Here’s exactly how access, approvals and replies work.
Agency and Client Responsibilities
We do the planning, writing, design, posting and reporting. You bring what only you have: knowledge of your business, real photos and news, and the final yes.
Approval Workflow and Revision Scope
Every post waits for your approval in Ascendly Social Planner. Each calendar includes one round of edits. If an approval is late, those posts move back rather than going out unchecked.
Comment, Message, and Escalation Boundaries
We monitor comments and messages Monday to Friday during business hours (Central time), answer routine ones from an answer guide you approve, and send anything sensitive straight to you. We never promise 24/7 cover.
Account Access, Asset Rights, and Offboarding
The accounts stay in your name and you stay the owner. We work through admin or partner access, never your password. Everything we create for you is yours to keep. Licensed stock and music follow their licence terms. If you leave, we hand over the calendar and files and remove our access.
Social Media Reporting and Performance Measurement
Every report splits attention, action and outcome, and says how sure we are about each one.
- Reach and impressions
- Engagement and saves
- Watch time on video
- Profile and link clicks
- Website visits from social (GA4)
- Calls and form fills, where tracked
- Qualified leads
- Sales and revenue
- Customers who mention social
Reach, Engagement, and Audience Quality
Reach and engagement tell us whether the right people see and care about your posts. We also check who they are: followers in your area or industry count for more than a big, random number.
Website Referral Activity and Supported Conversions
We tag links so social traffic shows up properly in GA4, and track form fills and calls where your site allows. Organic social often helps a sale that closes elsewhere, so we report it as support, not as the only cause.
Reporting Cadence and Optimization Decisions
You get a live dashboard in Ascendly Social Planner, any time, plus a monthly review call. Each call ends with decisions: which themes to do more of, which to drop, and what to test next month.
No guaranteed follower counts, leads or revenue. Nobody honest can promise them.
Social Media Management Packages and Pricing Factors
How much does social media management cost? There are no set packages. Build your plan below and see exactly what your custom quote will cover.
- Channels
- Posting
- Video
- Community
Strategy, calendar, design, publishing, approvals in Ascendly Social Planner and a live dashboard included
A planning tool, not a price list. We confirm everything on the call.
Channels, Formats, and Output Quantities
There are no set packages. Your plan is built on how many channels we manage and how many posts each gets. We count unique posts and platform versions separately, and video separately from graphics, so you know exactly what you get.
Included Work and Separately Scoped Add-Ons
Strategy, writing, design, posting, community management and your live dashboard are included. Shoots, review management and paid ads are scoped to your needs and quoted before anything is booked. Ad spend is never mixed into our fee.
Onboarding, Terms, and How Quotes Are Built
We quote after one call, in writing. The quote lists channels, posts per month, formats and community cover, so there's nothing to guess.
Swipe to see all →
Social Media Management FAQs
Scope, approvals, replies, measurement, cost and ownership.
What is included in social media management?
Strategy, a monthly content calendar, writing and design, short-form video (edited or filmed), scheduling and publishing, comment and message management, and a live dashboard and monthly review call. Paid ads are a separate service.
How do you select the right platforms for our business?
We start with your buyers and your goal, not with a list of apps. We look at where your customers spend time, what your competitors do well, and what content you can realistically supply. Most clients start on two or three channels. We manage Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest, X and Google Business Profile.
How many posts and content formats are included?
There are no set packages; every plan is custom. Your quote states posts per channel per month, which formats (graphics, carousels, Reels, Stories, video) and whether a post is a new idea or a version of one made for another platform.
Who supplies photos, video, and subject-matter input?
We write and design. You share what only you have: product news, real photos, clips from the job and the facts that make you different. We edit short-form video from clips you send, or plan and film it with you when your plan calls for it. Licensed stock is used where it fits.
How does content approval work?
You get each month’s calendar ahead of time in Ascendly Social Planner, our own planning tool. Approve, comment or ask for changes; each calendar includes one round of edits. Nothing is posted without your approval.
Are comments and direct messages managed?
We monitor comments and messages Monday to Friday during business hours (Central time), answer routine ones from an answer guide you approve, and send anything sensitive straight to you. Customer service, complaints and refunds stay with your team. Review monitoring is available as an add-on or through reputation management.
Is paid social advertising included or separately scoped?
Separately scoped. This service covers your organic pages. Paid campaigns on Meta, LinkedIn or TikTok are a separate ad management service, and ad spend is paid to the platform, not to us.
How are performance and business impact measured?
Your live dashboard in Ascendly Social Planner shows reach, engagement, clicks and website visits from social, and inquiries where tracking allows. Sales come from your CRM. We don’t promise follower counts, leads or revenue, and we say which results social can and can’t prove.
What affects pricing, contract terms, and onboarding?
The number of channels, posts per month, how much video, and how much community management you need. You get a written quote after one call. There are no set packages. First posts usually go out about two weeks after kickoff.
Who owns the accounts and content when the engagement ends?
You do. Your pages, followers, messages and the content we created stay with you. We work through admin or partner access, hand over the calendar and files, and remove our access.
Related Social and Content Services
Organic social works best next to the rest of your marketing. These services sit beside it.
Free strategy call · No obligation
Get a Free Plan to Win More Customers
Pick a time in the calendar. On a short call, a strategist reviews your marketing and shows you where to start.
You'll leave with
- Your goals and the numbers behind them
- What's working now and where leads slip away
- A recommended starting plan and budget range
600+ five-star Google reviews
“They suggested a mix of SEO and PPC. This strategy was highly effective. We saw a spike in both traffic and leads.”
Rather talk now?(832) 510-3999
Choose a day and time
- Pick a time
- Short call
- Your plan
- Free
- No obligation
- You own your accounts and data